Refund policy

Last updated October 2026

We want you to try InQuiz before paying, which is why every account starts with free sessions. If something still goes wrong after you buy, this is how refunds work.

1. Credit packs

You can ask for a refund within 7 days of buying a credit pack, as long as none of the credits from that pack have been used. Partly used packs are not refundable.

2. Subscriptions

You can cancel at any time and keep access until the end of the period you paid for. We don't refund part of a billing period, but if you were charged for a renewal you didn't want and haven't used the app since, contact us within 7 days and we will refund it.

3. Technical problems

If a session failed because of a fault on our side, tell us and we will restore the credit or refund the charge.

4. How to ask

Email support@inquiz.ai from the address on your account with the date of the purchase. Approved refunds go back to the original payment method, usually within 5 to 10 business days.